Smart ERP for Service Industry

Streamline your servicing operation.

The service business is always expanding, and the operational restrictions alter on a daily basis. The requirement for specific management systems for service industry operations is unavoidable. The Smart ERP promotes successful service industry management through the specific setup of the platform to meet the demands of operating a servicing business with skilled partners such as Ashewa Technology.

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Improve your service at every stage.

Create long-lasting connections and solutions that help you provide a smooth client experience at every touch point.

Provide excellent customer experience
Personalize the service experience
Make customer experiences feel tailored to them with Smart self-service.
Enable service teams to work faster

Empower service/sales teams to collaborate effortlessly and solve problems quickly with Smart solution and actionable insights.
Optimize service operations
Drive efficiency with greater visibility, analytic insights, and automation.

Planning and projects

Integrated project management, in conjunction with planning tools, enables you to efficiently plan and execute the activities of your service provider organization.

Define projects for operations
Create tasks and sub-task under each project
Complete task management

Plan the operations in the planning module
Project forecasting
Employee allocation

Accounting and invoicing

The accounting module of SmartERP will support the finance management operation of your service industry and bring in dedicated tools and functions of operation

Define localized taxes
Create accounting rules
Accept payments from multiple sources
Define charts of accounts

Draft fiscal positions and fiscal years
Generate invoices instantly
Define payment terminologies

Sales management

Manage sales operations with specific tools provided in the Smart ERP platform's sales management module.

Real time functional tools
Draft sales quotations
Send out sales orders

Integrated servicing charges and time-sheets
Invoice customers based on services

Purchase and inventory management

The dedicated purchase and inventory management will handle product procurement as well as warehouse management of product supplies.

Send out request for quotation
Draft purchase orders
Multiple vendor management
Manage vendor bills

Define product locations and warehouses
Lots and serial numbers on products
Assign product expiry dates

Field services management

The dedicated field service management tool in Smart ERP will support you with the management of your field operations in the service providing industry

Plan on-site tasks with employees
Define tasks to be performed
Generate Invoice based on intervention
Invoice based on time-sheets
Sell products in the field

Address

Addis Ababa, Ethiopia

+251-976-00-5100

info@ashewa.com

Services

Customization Implementation Training Sppport

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